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A 100-day IT integration after a healthcare merger

Two healthcare organisations with incompatible systems were brought onto shared operations within 100 days.

$15M
in identified synergy savings

At a glance

Client
Two merging healthcare organisationsName withheld for confidentiality
Focus area
M&A Integration
Service
Consulting
Scope
Integration planning, day-one readiness and synergy tracking

The challenge

After the acquisition, the two organisations had separate email, finance, HR and clinical systems that could not talk to each other. Staff could not share calendars or files, and leadership had no combined reporting.

Patient care could not be disrupted, and the deal's financial case depended on realising savings quickly.

Our approach

  1. Secure day one

    We made sure email, identity and essential communication worked across both organisations from the first day.

  2. Build the 100-day plan

    Every integration task was sequenced with owners, risks and dependencies.

  3. Decide which systems stay

    For each area we compared both organisations' systems and chose the platform to keep.

  4. Track the savings

    A synergy tracker linked each integration step to its financial impact.

The solution

Within 100 days the combined organisation shared identity, communication, finance and HR platforms, with a clear plan for clinical systems. Duplicate licences and contracts were cancelled as systems consolidated.

Leadership could see integration progress and realised savings in one report.

Results

$15M
in identified synergy savings
  • Working shared email and identity from day one
  • Unified finance and HR within 100 days
  • Duplicate licences and contracts removed
  • No disruption to patient care

Technology used

  • Integration playbook
  • Identity federation
  • Application rationalisation
  • Synergy tracking

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