Introduction

At Luminatech, your privacy is very important to us. We believe you should be fully informed about the personal data we collect, the reasons for collecting it, how we use it, and the rights you have as a data subject or consumer.

Please note that this privacy notice applies to all individuals unless otherwise specified based on your residency. If there are additional terms that apply to you due to your location, please refer to the country-specific terms at the end of this notice. In this document, “personal data” refers to any information that relates to an identified or identifiable individual. Country-specific notices may use different terminology.

We encourage you to read this privacy notice along with any other specific privacy information we provide when collecting or processing your data through Luminatech's website, products, apps, events, or initiatives. This will help you understand how and why we process your personal data. (Please note: a separate privacy notice may apply if you are an employee of Luminatech.)

How We Use Your Personal Data

At Luminatech, we collect and process different types of personal data in various ways, and we use it for a number of purposes. Below is an overview of how we may use your personal information:

To Ensure Access to Our Website and Online Services

You can generally visit Luminatech's website and its related platforms without revealing your identity. However, we may collect certain data through our servers or third-party services that help enhance site performance, such as:

• IP addresses
• Device details
• Operating system
• Browser data

We aggregate this data to analyze site traffic, measure engagement (like time spent on the site), and improve content, user experience, security, and performance. In some cases, you might need to register to access specific areas of the site. For these, we collect your username and password. Additionally, we may obtain data from third parties, including:

• Social networks, if you grant us access to your data on those platforms
• Service providers who help us determine your location based on your IP to tailor content and services
• Partners with whom we offer joint marketing or co-branded services

We also use cookies (small files stored on your device) and similar technologies to optimize site functionality and collect data. Please refer to our full cookie policy for more details. Keep in mind that our website may link to third-party sites, whose privacy practices may differ from ours. If you share personal data with these sites, their privacy policies will apply.

To Respond to Your Queries and Requests

If you contact us with inquiries, requests for more information, or general support, we may need to process your personal data, such as:

• Contact details (name, company, role, email, etc.)
• Demographic data
• Professional qualifications or other relevant details
• The content of your messages or queries

For managing your contact preferences, including email subscriptions or promotional communications, please reach out using the contact form on Luminatech's website.

To Manage Subscriptions to Our Communications

If you subscribe to receive marketing communications from Luminatech, we may send these via email, phone, postal mail, or other channels. To manage your preferences, you can contact us through the relevant form on our site or in response to the communications you receive.

To Organize and Administer Events

Luminatech regularly organizes events, some of which may require registration or be invitation-only. In these cases, we may collect information such as:

• Full name
• Company, job title, and business email
• Phone number
• Event-related details (location, pictures, videos)

For events that offer hospitality or special services, we may collect sensitive information like dietary preferences or disability information, as required and permitted by law. Events might be recorded, so we may capture photos or videos, which could be used for future marketing or promotional purposes. If necessary, we will ask for your consent to use this material.

In some cases, we may also collect data from third-party event organizers or partners, and their privacy policies will govern the use of your data.

To Promote the Luminatech Brand and Services

Luminatech has a legitimate interest in promoting its products, services, and initiatives. We may process personal data about individuals, including business contacts, clients, and partners, to:

• Promote our services and initiatives
• Engage in business development and marketing
• Send marketing materials and conduct surveys or research

This information may include your name, contact details, job title, and company. We may collect this data directly from you or through third parties like business partners, marketing companies, or publicly available sources such as social media platforms. You can opt-out of receiving marketing communications at any time by following the instructions in the communication or contacting us directly.

We may occasionally use your name, quotes, or photos to promote our brand, and you will be notified if we plan to do so.

Social Listening

We may use third-party tools to monitor public conversations on social media about Luminatech. This helps us understand sentiment, market trends, and stakeholder needs, allowing us to improve our services and protect our brand. The data we collect may include:

• Social network profiles
• Comments, posts, or other publicly accessible content

To Manage Contracts and Fulfill Obligations

If Luminatech has a contractual relationship with you or your company, we may process personal data, such as your name, business contact details, and job title, to:

• Fulfill contractual obligations (e.g., delivering services)
• Manage tasks like accounting, reporting, and regulatory compliance

If you don't provide necessary information, it may delay or prevent us from fulfilling your requests or providing services.

Using Your Personal Data for Other Purposes

We will only use your personal data for the specific purpose for which it was collected unless we believe a new purpose is compatible with the original one. If we intend to use your data for a different purpose, we will notify you and explain the legal basis for doing so.

In some cases, we may process your personal data without your direct knowledge or consent, if required or permitted by law.

How We Share Your Personal Data

At Luminatech, we may share your personal data with third parties, including service providers and entities within our organization. However, please note that Luminatech does not sell your personal data to any third party, nor do we share your personal information for any purpose beyond what is stated in this notice, unless required to meet legal obligations or for legitimate business reasons, where permitted by law.

Why Do We Share Your Personal Data with Third Parties?

We may share your personal data with third parties when required by law, when it's necessary to support any of the activities listed above, or when we have a legitimate business reason to do so. We ensure that all third parties respect the security of your data and comply with relevant data protection laws. If sharing your data with a third party outside of Luminatech is required, and it's not part of our group, we will obtain your consent when necessary.

Which Third-Party Service Providers Process My Personal Data?

"Third parties" refers to service providers (such as contractors or agents) and other entities within Luminatech's group. These third-party service providers may assist us with tasks like:

• Hosting and internet services
• Data storage and analytics
• Marketing research and campaign management
• Event organization and catering

We ensure all third-party service providers follow strict security measures to protect your personal data, in line with our privacy policies. We do not permit our third-party partners to use your personal data for their own purposes. They are only allowed to process your data for the specific purposes outlined by us and in accordance with applicable law. In certain cases, we may also need to share your data with regulators or authorities to comply with legal requirements.

When Do We Share Personal Data with Other Entities in the Luminatech Group?

We may share your personal data with other entities within Luminatech's group, especially for activities like:

• Company performance reporting
• Business reorganization or restructuring
• System maintenance and data hosting
• Performing the activities outlined above (see "How We Use Your Personal Data")

Entities within Luminatech are required to take appropriate measures to secure your personal data and comply with our privacy policies.

Transferring Your Personal Data Across Borders

In some cases, we may need to transfer your personal data to countries outside of your country of residence, including locations like India, to carry out the activities mentioned earlier (see "How We Use Your Personal Data"). If we transfer your data internationally, we ensure that the necessary safeguards are in place to protect your personal data in line with the laws of your country.

If you would like more details about the measures we have taken to protect your data during international transfers, please feel free to reach out to our Data Protection Officer or contact us at info@luminatech.org.

How We Keep Your Information Safe

At Luminatech, we take the protection of your personal data seriously. We've implemented a range of technical, organizational, and security measures to safeguard your information from accidental loss, unauthorized access, misuse, alteration, or disclosure.

Access to your personal data is restricted to employees, contractors, agents, and third-party service providers who need the information to perform their job duties. These individuals are bound by confidentiality obligations and can only process your data as per our instructions.

In the event of a suspected data security breach, we have established procedures to handle such situations. If required by law, we will notify you and any relevant regulators of the breach promptly.

How Long We Keep Your Information

At Luminatech, we retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes meeting any legal, accounting, or reporting obligations.

When determining the appropriate retention period, we consider factors such as the amount and sensitivity of the data, the potential risk of harm from unauthorized access or disclosure, the purpose for processing the data, and any relevant legal requirements.

In certain cases, we may anonymize your personal data so that it can no longer be traced back to you. Once anonymized, we may use this information for analysis or other purposes without further notice to you.

How to Contact Us

If you have any privacy-related questions, concerns, or complaints regarding this privacy statement, please contact our Head of Global Privacy at info@luminatech.org or use the "Contact Us" form on Luminatech's website or any affiliate site where you provided your personal data. Please include the details of your concern in your message.

For the purposes of processing your personal data as described in this notice, the data controller or business/service provider is Luminatech Inc., located at [insert address, city, country]. For all other purposes mentioned above, Luminatech Inc. is the responsible entity unless specified otherwise in other privacy statements or notices communicated to you in specific situations.