At a glance
- Client
- A convenience store chainName withheld for confidentiality
- Industry
- Retail
- Scope
- Wireless SD-WAN design, device rollout and monitoring
The challenge
Many stores were in locations where fixed lines were slow to install or unreliable. MPLS was too expensive for small stores with modest traffic.
When a connection failed, card payments and stock updates stopped.
Our approach
Survey coverage
We checked mobile coverage across store locations and chose carriers per region.
Use dual SIM devices
Each store gets a compact router with two carriers for automatic failover.
Prioritise payments
POS and inventory traffic get priority over everything else.
Ship pre-configured
Devices arrive ready to plug in, so store staff can install them.
The solution
Every store now has reliable connectivity over 4G/5G, with automatic switching between carriers if one fails. Payments and stock updates keep flowing.
New stores are connected on opening day.
Results
- Dual-carrier 4G/5G with automatic failover
- POS traffic always prioritised
- Plug-and-play installation by store staff
- Central monitoring of all 2,000 sites
Technology used
- 4G/5G SD-WAN
- Dual-SIM routers
- Zero-touch provisioning
- Cloud network management
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