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A custom deal management platform for a financial services firm

When no off-the-shelf product fitted, a financial services firm commissioned its own platform for managing complex deals.

$50B
in transactions processed annually

At a glance

Client
A financial services firmName withheld for confidentiality
Focus area
Custom Platform
Scope
Product discovery, platform design and build, integrations

The challenge

The firm's deals involved many parties, documents and approval steps. Packaged tools were either too generic or forced the team to change a process that gave them their edge.

Deals were tracked across email, shared drives and spreadsheets, making audits slow and errors costly.

Our approach

  1. Discover the real workflow

    We shadowed deal teams to understand every stage, role and document.

  2. Design for the team

    Prototypes were tested with users before development began.

  3. Build securely and iteratively

    The platform was delivered in increments, with role-based access and full audit trails.

  4. Integrate

    Connections to accounting, document signing and data providers removed double entry.

The solution

Deal teams now manage every transaction in a platform built around their own process, with documents, approvals and status in one place. Compliance can see a complete audit trail for any deal.

Because the firm owns the platform, it can add features as its business evolves.

Results

$50B
in transactions processed annually
  • Built around the firm's own deal process
  • Role-based access and full audit trail
  • Integrated with accounting and e-signature tools
  • Owned and extended by the firm

Technology used

  • React
  • Node.js
  • PostgreSQL
  • AWS
  • E-signature APIs

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