At a glance
- Client
- A multi-hospital healthcare networkName withheld for confidentiality
- Industry
- Healthcare
- Service
- Cybersecurity
- Scope
- Zero-trust architecture, email security and awareness training
The challenge
Staff received several phishing attempts every day. A single click could expose patient records or let ransomware into clinical systems, and busy clinicians had little time to scrutinise emails.
Once inside, an attacker could move freely, because most systems trusted anyone on the hospital network.
Our approach
Strengthen email defences
Advanced filtering, link scanning and sender verification stopped most phishing before it reached inboxes.
Verify every access
Zero-trust controls require strong authentication and check device health before granting access to patient data.
Train for real situations
Short, role-specific training and realistic phishing simulations taught staff what to look for.
Make reporting easy
A one-click report button lets staff flag suspicious emails for fast review.
The solution
Fewer phishing emails reach staff, fewer of those are clicked, and a stolen password alone no longer opens access to patient systems. Suspicious emails reported by staff are investigated within minutes.
Security now supports clinical work instead of slowing it down.
Results
- Multi-factor authentication and device checks for patient data
- Advanced email filtering and link protection
- Role-based training and phishing simulations
- One-click reporting for suspicious emails
Technology used
- Zero-trust network access
- MFA
- Email security gateway
- Phishing simulation platform
- SIEM
Facing a similar challenge?
Tell us what you are working on. We will walk you through how we would approach it, with no obligation.